Product · Servitization Launchpad
Your products work every day.
Make them pay every month.
A 90-day programme that turns your installed base into a recurring-revenue service business — installed-base register, connected pilot units, an offer ladder with African-ready pricing, and your first paying service contracts. 6Cubits acts as your solutions architect and product manager throughout.
For OEMs, fabricators, equipment dealers, EPCs and energy & mining service companies
Estimate your recurring revenue
Indicative only — the Launchpad builds the real model from your data.
Why servitize
Four outcomes, one programme
Cut service costs
Remote monitoring replaces guesswork trips; predictive maintenance turns emergency callouts into planned work. Fewer air-freighted spares, less overtime.
Reduce rework & warranty claims
Field data flows back into design and production, so the next batch survives real Ghanaian operating conditions — heat, dust, voltage and all.
Own your after-sales
A living installed-base register — every unit, owner, condition and contract — so spares, renewals and upgrades stop leaking to the grey market.
Earn monthly, not once
Maintenance contracts, monitoring subscriptions, uptime guarantees and pay-per-use pricing — billed by mobile money or invoice — smooth project-cycle cash flow.
The 90-day programme
Advise. Build. Run — applied to your products.
Readiness & Revenue Blueprint
Servitization readiness assessment, installed-base audit, service P&L baseline, offer-ladder design (bronze → uptime guarantee), pricing and a board-ready business case.
Connected Product Pilot
Retrofit telematics/IoT on a pilot batch (10–50 units), offline-tolerant data pipeline, uptime & alerts dashboard, mobile-money billing integration and service workflows for tickets and spares.
Commercial Launch & Run
Service contracts and SLAs, sales enablement, launch with five pilot customers, KPI tracking (attach rate, MRR, uptime, MTTR) — with optional managed operations after go-live.
What you get
- Installed-base register — every unit, owner, condition, history and contract in one system.
- Live pilot fleet — connected units reporting usage and condition to an uptime dashboard.
- Offer ladder & pricing — subscription, pay-per-use and outcome options priced against downtime cost.
- Contracts & SLAs — templates your lawyers and customers can actually sign.
- Trained team — technicians and sales enabled to deliver and sell services, plus a named service P&L owner.
Built on proven parts
GSM/IoT telematics (retrofit-friendly, offline-first), cloud data pipelines on Azure or AWS, Power BI dashboards, mobile-money payment rails, and CMMS-style service workflows — the same building blocks behind Africa's pay-as-you-go and battery-swap successes, sized for an engineering SME.
Engagement: fixed-fee 90-day programme (indicative from $8,500, confirmed in your proposal — hardware at cost) or bundled into a Professional tier retainer. Managed operations available after launch.
Questions
Servitization FAQ
We're a dealer/fabricator, not an OEM. Does this apply?
Yes — dealers and fabricators often win first, because you already own the customer relationship and the service calls. The Launchpad works with whatever you sell, install or maintain: gensets, pumps, HVAC, towers, kilns, solar systems, heavy equipment.
Our customers won't pay subscriptions.
Ghanaian customers already pay for outcomes daily — airtime, PAYG solar, battery swaps, delivery-as-a-service. The trick is pricing against their cost of downtime and collecting the way they already pay (mobile money, monthly invoice). Phase 1 tests willingness-to-pay with your real customers before you invest in hardware.
What if connectivity is poor at our sites?
We specify offline-first devices that buffer data and sync when coverage returns — the same approach that lets battery-swap networks authenticate users without connectivity. Poor coverage changes the architecture, not the business model.
Is this only for new products?
No — the fastest ROI is usually retrofitting the installed base you already have in the field, then designing connectivity into the next production batch.
What's the risk?
The literature calls it the "service paradox": investing in services without organisational change and seeing no return. That's why the Launchpad pairs the technology with pricing, contracts, training and a service P&L owner — the 80% that makes the 20% pay.
90 days · fixed fee · your first service contracts live